Citizen complaints regarding violations of the right to access public information reveal that local governments are the primary offenders, notably for their frequent failure to respond or for providing incomplete data. This situation hinders effective oversight of public officials, underscoring the critical importance of transparency as a fundamental tool for ensuring accountability and participatory democracy. An analysis of these complaints exposes structural deficiencies in administrative management, where non-compliance with legal deadlines and outdated information on websites are recurring problems. These barriers not only obstruct the exercise of citizens' rights but also erode trust in public institutions, demonstrating that the mere availability of data is insufficient without an organizational culture that prioritizes openness and the quality of published information. This report is relevant to the field of open data by showing that the mere existence of legal frameworks does not guarantee real access to information. Its significance lies in the need to improve interoperability, continuous updating, and the usability of open data. To move forward, it is essential that government entities not only meet formal publication requirements but also adopt standards that facilitate effective access, ensuring that information is truly available, up-to-date, and provided in formats that are usable by society.
Source: rpp.pePublished on 2023-10-13