In 2023, thousands of citizens filed appeals with the National Institute for Transparency, Access to Information and Personal Data Protection (INAI) to claim their rights to information and the protection of their personal data. The main complaints were concentrated in key government entities, highlighting recurring problems in health procedures, pensions, and medical records. This volume of claims underscores the persistent tension between the public administration and citizens, pointing to a significant gap in transparency and respect for privacy. The frequency of these appeals suggests that accountability mechanisms require greater effectiveness and that institutions often struggle to meet their legal obligations in a timely manner. This situation is relevant to open data because it highlights the critical need for governments to adopt proactive data publication practices. Beyond responding to individual requests, proactive transparency and open access to information are essential to reduce litigation, strengthen citizen trust, and ensure that public information is usable and accessible to everyone.

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Published on 2024-01-03