Global shift to digital govt accelerates | Biometric Update

The UN s e-government survey 2024 highlights a global trend towards digital platforms for public service delivery, driven by the need for efficiency and accessibility amidst various global challenges. Vincenzo Aquaro, chief of digital government at the UN s DESA, notes the pressure on governments to digitize services due to crises in food, fuel, health, and sustainable development. The survey shows an acceleration in digital transformation, with AI, cloud computing, and digital ID systems being pivotal. Top-performing countries excel in online services, transparency, and citizen participation, but challenges persist, particularly the digital divide and inadequate ICT infrastructure in developing nations. E-government is seen as crucial for achieving the SDGs, with technologies like integrated digital ID systems, AI-powered services, data analytics, and IoT improving public safety and waste management. Open data platforms enhance transparency and trust, while e-government initiatives also combat corruption. Public-private partnerships and ICT investments are key to overcoming hurdles, with strategies including expanding broadband access, promoting digital literacy, and creating data protection frameworks. The World Bank emphasizes the role of digital public infrastructure in fostering financial inclusion, particularly for marginalized groups. It highlights the importance of electronic signatures in ensuring secure online transactions, calling for policies that balance security and usability to encourage widespread adoption. In summary, the shift to digital platforms in public service delivery is gaining momentum globally, with significant benefits for efficiency, transparency, and inclusivity. However, challenges like the digital divide and the need for robust digital frameworks remain, requiring concerted efforts from governments, international organizations, and the private sector.

Source: biometricupdate.com
Published on 2024-10-04

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