Quang Binh lidera el Índice de Satisfacción de Servicios de Administración Pública
Quang Binh lidera el Índice de Satisfacción de Servicios de Administración Pública
Quang Binh, Vietnam, leads the Public Administration Service Satisfaction Index (SIPAS), distinguished by its commitment to administrative reform and innovation. This position reflects the provincial center’s capacity to manage a high volume of requests quickly and efficiently, generating widespread satisfaction among citizens and businesses. The success is attributed to close inter-departmental coordination and digital transformation, prioritizing the improvement of key governance and transparency indicators. Looking ahead, the province aims to accelerate economic growth through regulatory simplification. Authorities are committed to significantly reducing processing times and costs, as well as eliminating redundant business conditions. The goal is to create a transparent, open, and equitable environment that supports investors and residents, strengthening trust in public administration and facilitating community participation in regional development. This case is relevant to open data because it illustrates the importance of digital transparency in modern governance. Quang Binh publishes complete administrative procedures in national databases, ensuring that information is accessible and accurate. This initiative demonstrates how access to open data on procedures and public services can improve efficiency, reduce corruption, and empower citizens, serving as a model for other regions seeking to optimize their services through technology and information openness.
Source: es.vietnamplus.vnPublished on 2025-04-05