Madrid fijará por ley el acceso online a los servicios públicos y los usos éticos de la IA

Madrid fijará por ley el acceso online a los servicios públicos y los usos éticos de la IA

The Community of Madrid is promoting a new law that consolidates the digitalization of public services and establishes an ethical framework for artificial intelligence. The main objective is to modernize the administration, enabling faster, safer, and more accessible procedures through mandatory online channels, with the Digital Account as the central hub of the relationship between citizens and the administration. This initiative responds to the need to adapt to European regulations and improve the user experience by reducing bureaucracy. The regulation seeks to govern the use of AI in the public sector, ensuring transparency, algorithmic oversight, and protection of personal data. It aims not only to automate repetitive tasks, such as the automatic generation of drafts or the removal of redundant data, but also to implement predictive systems in critical areas like healthcare, education, and transportation. This will allow anticipating citizens' needs and optimizing the allocation of public resources through real-time data analysis. This development is relevant to open data because it lays the technical and legal foundations for the responsible management of public information. By defining clear standards on security, storage, and intellectual property, it creates a trusted environment necessary for data reuse. Additionally, the creation of a catalog of ethical uses serves as a reference for businesses and administrations to innovate transparently, aligning technological innovation with citizen protection and interoperability based on open data.

Source: 20minutos.es
Published on 2025-11-27